Frequently Asked Questions (COVID-19)

As news continues to evolve around COVID-19, we know you have questions about the sanitization of your aquatic therapy products. We have answered some of your questions here.

Question:Can the COVID-19 virus spread through water transmission?
Answer:There is no evidence that COVID-19 can be spread to humans through the use of pools, cold or hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools, cold and hot tubs should remove or inactivate the virus that causes COVID-19.

CDC’s Water Transmission and COVID-19

Question:Is it safe to use HydroWorx Water Solutions during the COVID-19 pandemic?
Answer:Yes.  Correctly testing and maintaining proper levels of water sanitation is sufficient to inactivate the COVID-19 virus. Due to the sterile water environment, hydrotherapy may offer one of the safest and healthiest exercise options at this time. Decreasing large therapy group use and properly disinfecting the pool room and HydroWorx surfaces between patients is recommended.     Recently Published EHS Statement
Question:What disinfectants are safe to use on the external HydroWorx product surfaces and pool rooms that will decrease the spread of the virus that causes COVID-19?
Answer:The U.S. Environmental Protection Agency released a list of products that are said to be approved for killing the coronavirus (use the link below to locate the list of products).  To best inactivate the virus, ensure proper hand washing prior to operating, and then before and after each patient use wipe down the HMI, remotes, doors, handles, bars, steps and access lifts.  HydroWorx recommends using new and clean Lysol disinfecting wipes on the HMI and iPad/ remotes followed by drying with a paper towel to avoid scratching the screens.

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

Question:What steps can a facility with an Aquatic program take to best protect their patients and staff?
Answer:Stay current with reliable information and follow your state, local and governmental health departments’ recommendations and suggestions. The Centers for Disease Control and Prevention is a great source you can access at all times. Use the link below for steps that healthcare and facilities can take to help prepare and manage this virus.

https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/steps-to-prepare.html

Question:When testing my water chemistry, what are the safe ranges I should ensure we are complying with?
Answer:
TestSafe RangeTiming
Total Bromine3.0 to 5.0 ppmTwice each day
pH7.2 to 7.6At least twice each day
Alkalinity80 to 120Weekly
Ideal Calcium200 to 400Weekly

For a full Water Chemistry Overview for your HydroWorx unit, you can reach out to our team via phone at 800-753-9633.